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Terms of Use

Thanks for visiting our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern 7GEMS LTD relationship with you in relation to this website.

The term 7GEMS LTD or us or we refers to the owner of the website whose registered office is Gems House Suite B, 7 Stoneheaven Road, Leicester LE4 7PR and our company registration number is 7271955. The term you refers to the user or viewer of our website.

7GEMS LTD reserves the right to change their terms without notice, however we will endeavour to publish any changes in terms or policy on these pages as soon as possible. Please review our terms of use and privacy policy regularly to ensure you are aware of any changes.
The use of this website is subject to the following terms of use:

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). 
You may not create a link to this website from another website or document without 7GEMS prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Price and Tax         
All product prices on the website are inclusive of VAT.

Delivery
At the time of purchase you will be notified of the delivery charges applicable on each order.  Deliveries will be via First Class Royal mail post and we endeavour that orders will be delivered within 4 working days of payment being received subject to funds being cleared.

During peak seasonal trading periods, periods of industrial action, natural disasters or in areas of extreme weather or other outside influences that may affect delivery we cannot be held responsible for failure to deliver in the outlines timeframe above.

Please see our shipping info page for further details.

Returns Policy/Damaged goods
We endeavor to dispatch goods to you in perfect condition. However occasionally goods can be damaged in transit and we are keen to rectify any problem as quickly as possible. 

In the event that the product(s) is defective, you may return it at your own expense within 14 working days of receiving such product(s).  Should the same item be available in stock, we shall happily replace and dispatch it at our own expense.  Alternatively we shall offer you a full refund or credit note. 

Payment
PayPal - Website orders will be processed using PayPal's secure encrypted credit card processing facility. Orders will only be dispatched after the payment transaction has been completed successfully.
Cheque – Cheques to be made payable to 7GEMS Ltd. Orders will only be dispatched after 7GEMS receives the cheque  and funds have been cleared.